FAQ

Drop us a mail at hello (at) okeydokey.studio for other questions ✉️

How do I buy a keycap?

We make and sell our keycaps in small batches that we announce on our social accounts. Follow us on Instagram to be notified on the next sale!

Shipping rates / times

We're based in Singapore and ship everything via DHL Express. Parcels take about 3-5 working days to reach you.

CountriesRates (USD)
Singapore3 (Ninja Van or similar)
Rest of the world18

What material are your keycaps made of?

Our keycaps are made of polymer clay on top of a blank keycap, coated with UV resin.

Do you do commissions?

Our commissions are currently closed while we work on our upcoming caps. Follow us on our social accounts — we'll be sure to let everyone know when they reopen!

What is the ID code? / How does verification work?

You should receive a verification card along with your keycap. The ID code on the card is unique to your keycap and can be used to verify its authenticity. Please do not reveal this code to anyone.

Only keycaps shipped after mid-December 2020 have a verification card. If your keycap arrives with a missing verification card, please drop us a mail!

Refund policy

All our caps are handmade and will have minor discrepancies. Unless your keycap arrives broken, we are unable to offer any refunds. In any case, please drop us a mail if you need any support.